Terms of Service

Last Updated: June 24, 2025

Welcome to IRIS COMPANY SAC (“IRIS”, “we”, “us”, or “our”), a company providing software development, robotics, and artificial intelligence services. By accessing or using our services, website (www.iriscompany.io, hereinafter the “Site”), or any related products, you agree to be bound by these Terms of Service (“Terms”). If you do not agree with these Terms, please do not use our services.

1. Acceptance of the Terms

By using our services, you confirm that you are at least 18 years old or of legal age in your jurisdiction and have the legal capacity to accept these Terms. If you are using the services on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

2. Description of Services

IRIS COMPANY SAC offers custom software development, robotics solutions, and artificial intelligence applications, including but not limited to application development, chatbot platforms, automation, and technical consulting (the “Services”). We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without prior notice.

3. Registration and User Accounts

• Account Creation: To access certain Services, you may need to create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
• Security: You must notify us immediately at [support email: contacto@iriscompany.io] if you suspect unauthorized use of your account.
• Suspension or Termination: We reserve the right to suspend or terminate your account if you violate these Terms or engage in activities that harm the Services or other users.

4. User Responsibilities

• User Content: You are solely responsible for the content you provide for project development or use of the Services (“User Content”), such as data, specifications, or materials for AI training. You must ensure that such content does not infringe third-party rights, violate applicable laws, or contain harmful, offensive, or illegal material.
• Prohibited Uses: You agree not to use the Services to:
  • Develop projects that promote illegal activities, hate speech, or discrimination.
  • Attempt to reverse-engineer, hack, or interfere with the Services.
  • Overload or misuse the Services in a way that affects their performance or availability.
• Legal Compliance: You are responsible for ensuring that projects developed using our Services comply with all applicable laws, including Peru’s Personal Data Protection Law (Ley N° 29733) and other relevant regulations.

5. Intellectual Property

• IRIS Ownership: IRIS COMPANY SAC retains all rights, title, and interest in the Services, including software, designs, algorithms, and underlying technologies. Project deliverables (e.g., developed software) will be owned by the client as agreed in specific contracts, but IRIS retains rights to any pre-existing technology or tools used.
• User Content License: By providing User Content, you grant IRIS a non-exclusive, worldwide, royalty-free license to use, process, and store such content solely to provide the Services and fulfill agreed contracts.
• Trademarks: All trademarks, logos, and trade names displayed on the Site are the property of IRIS or third parties and may not be used without prior written permission.
• Feedback: Any feedback or suggestions you provide about the Services may be used by IRIS without obligation to you.

6. Payments and Billing

• Fees: The Services are subject to fees as agreed in specific contracts or quotations. Subscription plans, if applicable, are detailed on the Site or in written agreements.
• Payments: You agree to provide accurate payment information and authorize us to charge the applicable fees. Fees are non-refundable unless otherwise specified in the contract or required by law.
• Changes: We may modify fees or Service features with prior notice. Continued use of the Services after such changes constitutes your acceptance.

7. Data Privacy

We process personal data as described in our Privacy Policy [link to Privacy Policy]. By using the Services, you consent to such processing.

8. Limitation of Liability

To the fullest extent permitted by law:

• The Services are provided “as is” without express or implied warranties, except as provided in specific contracts.
• IRIS shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services, including loss of data, profits, or business interruptions.
• Our total liability for any claim related to the Services shall not exceed the amount you paid us in the 12 months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless IRIS, its affiliates, and employees from any claims, damages, or losses arising from your use of the Services, your User Content, or your violation of these Terms.

10. Termination

• By You: You may stop using the Services at any time, subject to contractual obligations.
• By Us: We may suspend or terminate your access to the Services for violation of these Terms, non-payment, or any other reason, with or without notice.
• Effects: Upon termination, your right to use the Services ceases, and we may delete your User Content after a reasonable period, as permitted by law.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Republic of Peru. Any disputes shall be resolved through negotiation or, if necessary, in the courts of Lima, Peru, to whose exclusive jurisdiction you submit.

12. Changes to the Terms

We may update these Terms from time to time. We will notify you of significant changes via email or through the Site. Continued use of the Services constitutes acceptance of the updated Terms.

13. Miscellaneous

• Entire Agreement: These Terms and our Privacy Policy constitute the entire agreement between you and IRIS regarding the Services.
• Severability: If any provision is deemed unenforceable, the remaining provisions will remain in effect.
• No Waiver: Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

14. Contact Us

For questions or concerns about these Terms, contact us at:
Email: contacto@iriscompany.io
Address: [Pasaje Central 161, Lima, Peru]
Phone: [+51 926780778]

By using the Services of IRIS COMPANY SAC, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.